Resources

RETURNS, EXCHANGES, REFUND
AND STORE CREDIT POLICY

IMAC will gladly exchange or refund items within 30 days of purchase (or within 30 days of pick-up/shipment), with an original receipt. Items must be in their original, unaltered state in which they were received. We will only accept full, unopened boxes. All items are subject to inspection before the return is processed.

All returned merchandise will be refunded in the original form of payment or store credit.

No exchanges or returns on final sale merchandise.

Returns are subject to a 15% restocking fee.

To protect our customers from fraudulent activity, IMAC reserves the right to request valid photo ID for the purposes of validating customer information when processing a return or exchange. For more information, contact us at 604-324-8288 or info@imacstone.com